Terms and Conditions of Service
Last Updated: 10/18/2023
Welcome to Up, Tuck, & Away Shapewear ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, and purchase of our products, and services. By using our website or purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our products, you confirm that you accept these Terms and agree to comply with them. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
2. Eligibility
You must be at least 18 years old to use our website and purchase our products. By using our website or purchasing our products, you represent and warrant that you are of legal age to form a binding contract with us.
3. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which you can access here or at the bottom of any page. By using our website, you consent to the terms of our Privacy Policy.
4. Product Information
a. We make every effort to provide accurate information about our shapewear products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of such information. Information regarding instructions of usage and care of our products can be found on each product page. Instructions of usage and care should be followed for the best results.
b. We reserve the right to make changes to our products and their prices without notice.
5. Orders and Payments
a. All orders are subject to availability and acceptance. We reserve the right to refuse any order.
b. Payment for orders is processed securely through our payment processor Stripe. We do not store your payment information.
c. Up, Tuck & Away is based in California and we are required by law to apply California state and local sales tax rates to all orders, regardless of the shipping destination. By placing an order with us, you acknowledge and agree to the following:
All orders, including those shipped outside of California, will be subject to California state and local sales tax. The tax rate applied to your order will be determined based on the location of our business and in accordance with the current California tax regulations.
The exact tax amount applicable to your order will be automatically calculated and added during the checkout process. You will see the specific tax amount displayed at checkout before confirming your purchase.
d. Please be aware that tax rates are subject to change as per state and local tax laws. We will ensure that the tax rates applied to your order are in accordance with the most current regulations.
6. Shipping and Returns
a. Most orders are processed within 1-3 business days. However, please note that the order processing time may vary during peak seasons or due to circumstances beyond our control. If there is a significant delay in the processing of your order, we will notify you promptly. We offer several shipping options to best meet your needs. Available shipping methods and their estimated delivery times will be displayed during the checkout process. Shipping costs are calculated based on the shipping method selected and the destination of your order. You can review the shipping costs at checkout before completing your purchase.
b. We currently ship to addresses within the United States. If your location is not included, please contact our customer support for further assistance. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your delivery.
c. Please note that we are not responsible for any delays in shipping, including but not limited to delays caused by adverse weather conditions, natural disasters, or carrier-related issues. However, we will do our best to assist you in tracking and expediting your order when such delays occur. We are also not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly for assistance. If you encounter any issues, we will provide support to the best of our ability.
d. For detailed information on returns, please refer to our Returns Policy, which can be accessed here.
7. Intellectual Property
a. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of The Entreprise Jeunesse LLC and is protected by trademark and other intellectual property laws. You may not reproduce, distribute, display, sell, sublicense, transfer/assign to third parties, or create derivative works based on our content for commercial use without our prior written permission. However, users may download, copy, and/or share some content available through this website for its sole personal and non-commercial use provided that the copyright attributions and all the other attributions requested by The Entreprise Jeunesse LLC are correctly implemented.
8. Limitation of Liability
a. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. By using or purchasing our products, you acknowledge that skin irritation or allergic reactions are possible, and you assume personal responsibility for assessing your own sensitivities and conducting patch tests where necessary. The fabric composure breakdowns can be found in the descriptions of each product for your reference.
b. The Entreprise Jeunesse LLC ("Up, Tuck & Away Shapewear") provides products that are intended for general use and convenience. It is essential to note that our products are not medical devices and do not claim to be. Our products and the information provided on our website are not a substitute for professional medical advice or consultation. If you have a medical condition or require medical guidance, we strongly recommend consulting a qualified healthcare professional. Our products are designed for general use, comfort, and convenience, and should not be used as a replacement for medically prescribed devices or treatments. Do not use our products to make any medical decisions, and do not delay seeking medical advice or treatment based on information or products provided by Up, Tuck & Away Shapewear. Our products do not claim to be medical devices and are not intended to provide medical benefits, treatment, or diagnostic capabilities. We make no warranties, express or implied, regarding the medical efficacy of our products.
b. In no event shall our total liability to you exceed the amount paid by you for the products purchased through our website.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.
10. Contact Information
If you have any questions about these Terms and Conditions or need to contact us for any reason, please use the following information:
The Entreprise Jeunesse
P.O. Box 2561, Malibu
entreprisejeunessellc@gmail.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update these Terms from time to time, so please check back periodically for any changes.